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Why do we need managed services?

Computer networks are more powerful, efficient, but more complicated than ever. Every small business has multiple computers, mobile devices, and critical business applications running on cloud services. While computers provide a platform for intelligent business operations, it also creates access points for hackers to try and to get into your network. Information security should be […]

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What is the difference between managed services and outsourcing?

In the 20 or so years since the ‘outsourcing’ industry really hit its stride, the term has become an umbrella description for anything that is farmed-out to be managed externally to an organisation. However, in that time, the IT and wider technology industry have evolved to include a range of more sophisticated services where shared

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What is managed IT?

A managed IT service is an information technology (IT) task provided by a third-party contractor and delivered to a customer. In a managed service arrangement, the managed service provider retains responsibility for the functionality of the IT service and equipment, and the customer typically pays a monthly fee for receipt of the service. There are

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What are the pricing models?

Price is one of the key variables in the marketing mix. There are four general pricing approaches that companies use to set an appropriate price for their products and services: cost-based pricing, value-based pricing, value pricing and competition-based pricing (Kotler and Armstrong, 2009). The cost of production sets the lower limit while the upper limit

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How do I become a managed service provider?

Faced with increasing commoditization of their core services, fierce price competition and razor-thin margins, more and more telecom service providers and value-added resellers (VARs) are choosing to make the transition to the managed services business. Becoming a managed service provider (MSP) offers an immediate path to a wide range of higher-value, higher-margin services that naturally

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