IT Services

Finding the right managed services provider is an extremely important business decision. This is the organisation that will keep your critical business support functions going, and be there to help […]

In the 20 or so years since the ‘outsourcing’ industry really hit its stride, the term has become an umbrella description for anything that is farmed-out to be managed externally […]

A managed IT service is an information technology (IT) task provided by a third-party contractor and delivered to a customer. In a managed service arrangement, the managed service provider retains […]

Price is one of the key variables in the marketing mix. There are four general pricing approaches that companies use to set an appropriate price for their products and services: […]

One of the most important investments that your business can make is in the safety, functionality and effectiveness of your technology. An in-house team may be able to support your […]

Managed services provider (n): an organisation that manages technology products and services for other businesses; the potential source of a great deal of frustration or peace of mind, depending on […]

Faced with increasing commoditization of their core services, fierce price competition and razor-thin margins, more and more telecom service providers and value-added resellers (VARs) are choosing to make the transition […]

In the late 1980s, the mobile telephony system in Europe was based exclusively on the ETACS network created by various telephone companies and consisting of analog radio links operating at […]

A cloud phone system is a Voice over IP (VoIP) based business telephone platform that is hosted by a third-party provider such as OnSIP. Cloud phone systems typically offer advanced […]

The current Public Switched Telephone Network is a robust and fairly bulletproof system for delivering phone calls. Phones just work, and we’ve all come to depend on that. On the […]